This Privacy Policy explains what information Staten Island Appliance Repair collects through this website, how that information is used, and the choices you have. It applies to this website only.
The business name is Staten Island Appliance Repair. No company registration number or business address is stated in this policy, because neither has been verified for publication.
Information We Collect
We collect only the information needed to arrange a repair visit or answer your question.
Information You Provide
When you use the booking form on this website, you provide details about your repair request. That may include your name, your phone number, your address and ZIP code, the type of appliance, the brand and model if you know them, the symptom or error code, and your preferred time for a visit.
When you call us, you may provide the same kinds of details by phone. A phone call may also be logged by the phone service used to connect the call, as part of arranging the visit.
We do not ask you for payment card details through this website. Payment terms, if any apply, are confirmed at booking, and no payment details are collected through the booking form.
Information Collected Automatically
When you visit this website, some basic technical information may be collected automatically. That can include the type of device and browser you use, the pages you visit, and general information about how the site is used. This is used to keep the website working and to understand which pages are useful to visitors.
Analytics may be used on this website. We do not name a specific analytics tool here, because no specific tool is confirmed as installed. If analytics are used, they are used in general terms to understand visits to the site, not to build a profile of any individual visitor.
Cookies may be used on this website. Cookies are small files stored on your device that help a website remember basic settings and understand how visitors use the site. Your browser settings allow you to block or delete cookies.
How We Use Your Information
We use the information you provide to arrange the repair visit, to contact you about it, and to give the technician the information needed to diagnose the problem. If you contact us with a question, your details are used to reply to you. Technical information about visits is used to maintain the site and to fix problems when they arise.
We do not use your information to send marketing messages unless you have asked us to. We do not sell your information.
Information We Do Not Sell
We do not sell, rent, or trade your personal information to other businesses. Information may be shared only where it is needed to provide the service you asked for, for example with the technician carrying out the visit, or where the law requires it.
How Long We Keep Your Information
We keep your information only as long as it is needed for the purpose it was collected for. After that, it is deleted or kept only in a form that does not identify you. If you ask us to delete your information, we will do so unless we are required by law to keep it.
How We Protect Your Information
We take reasonable steps to protect the information you share with us. Access to booking details is limited to the people who need it to arrange and carry out the visit.
Your Choices
If you do not want to use the booking form, you can call us instead. If you would like us to correct information you have given us, or to delete it, contact us at the same number. You can control cookies through your browser settings.
Children
This website is intended for adults who are arranging a repair for their home. We do not knowingly collect information from children.
Changes to This Policy
This policy may change from time to time. When it changes, the updated version is published on this page. If you have a question about this policy, call us.
Frequently Asked Questions
What information do you collect?
We collect the details you provide when you book a visit or call us, such as your name, phone number, address, and the details of the appliance problem. Basic technical information about visits to the website may also be collected automatically.
How is my information used?
Your information is used to arrange the repair visit, to contact you about it, and to answer your questions.
Do you sell my information?
No. We do not sell, rent, or trade your personal information.
Do you use cookies or analytics?
Cookies may be used on this website, and analytics may be used in general terms to understand how the site is used. No specific analytics tool is named here, because none is confirmed as installed.
How can I ask you to delete my information?
Call us and ask for your information to be deleted or corrected.