Get Appliance Repair in Staten Island
Call us to book, or use the booking form. The form asks for the appliance, your ZIP code, a short description of the problem, and your preferred time. Describe the symptom in your own words.
Availability depends on the day and the current schedule. A visit may be available on the day you call, and it may not. We do not promise a visit on a specific day until a time is confirmed with you. Weekend availability also depends on the schedule.
Book a Repair Visit
Send your booking details and we will confirm your visit. You get a diagnosis and a written estimate to approve before any work starts.
Appliances We Repair
Refrigerator Repair
Your refrigerator is not cooling, or the freezer is cold but the fridge section is warm. We also repair the ice maker inside the refrigerator. Learn more about refrigerator repair
Washer Repair
Your washer is not draining, not spinning, leaking, or stopping mid cycle. This includes top load and front load washers. Learn more about washer repair
Dryer Repair
Your dryer runs but does not heat, takes too long to dry, or stops before the load is dry. This covers electric and gas dryers. Learn more about dryer repair
Dishwasher Repair
Your dishwasher is not draining, not cleaning dishes, leaking, or not starting. We diagnose the drain, pump, spray arms, and controls. Learn more about dishwasher repair
Oven and Stove Repair
Your oven is not heating, heats unevenly, or a gas burner will not light. This covers gas and electric ovens, stoves, ranges, and cooktops. Learn more about oven and stove repair
Common Problems We Fix
Fridge not cooling, or freezer cold but fridge warm. This is often an air flow problem between the freezer and the fridge, a fan, a defrost part, a door seal, or dirty condenser coils. Refrigerator repair
Washer not draining or not spinning. A washer that will not drain often has a blocked pump filter, a kinked drain hose, or a failed drain pump. A washer that will not spin may have an unbalanced load, a door lock problem, or a drive fault. Washer repair
Dryer runs but gives no heat. A dryer that tumbles without heat may have a failed heating element, a blown thermal fuse, a gas valve problem, or a blocked vent. Long vent runs are common in Staten Island homes with basement laundry. Dryer repair
Dishwasher not draining. Standing water in the bottom of a dishwasher is often caused by a blocked drain filter, a blocked drain hose, or a failed drain pump. Dishwasher repair
Oven not heating, or igniter glowing but not lighting. On a gas oven, an igniter can glow without getting hot enough to open the gas valve. On an electric oven, the cause is often a failed heating element or a control fault. If you smell gas, stop, do not flip switches or light matches, leave your home, and call your gas utility emergency line or 911 from outside. Oven and stove repair
How Pricing Works
First, the technician diagnoses the appliance. The diagnosis covers the visit, the inspection, and finding the cause. The diagnostic fee is $80 for standard brands and $95 for elite and premium brands.
Second, you receive a written estimate before any repair work starts. The estimate states the part, the labour, and the total price. You approve that exact price before work starts.
Third, if you decline the repair, you pay only the diagnostic fee. There is no charge for the repair you did not approve.
Fourth, if the appliance cannot be fixed, the technician will tell you why. That may be because the part is no longer available, the damage is too extensive, or the repair would cost more than the appliance is worth. You will not be charged for a repair that was not done. The diagnostic fee still applies, because the visit and diagnosis were completed.
Fifth, if a part must be ordered, the technician will tell you before you approve anything. The estimate will state the part, the price, and the return visit. The part is ordered only after you approve the estimate.
How a Repair Visit Works
Step 1: Call or book online
Tell us the appliance, the brand and model if you know them, the symptom, and any error code on the display. Also tell us your ZIP code and your preferred time.
Step 2: Diagnosis and written estimate
The technician inspects the appliance, tests it, and finds the cause. You then receive a written estimate with the exact price.
Step 3: Repair, usually on the first visit when the part is on the truck
Many common repairs are completed on the first visit, when the part is already on the truck. That is not a promise for every job. Some parts must be ordered, and the repair is then completed on a return visit.
What to do before the technician arrives
Clear a path to the appliance and clear the area around it. For a refrigerator, clear the space in front so the doors can open fully. For a washer or dryer, make sure the technician can reach the back of the machine. For an oven, remove pans and trays from inside. Keep pets in another room.
Repair or Replace? The 50% Rule
The 50% rule is a simple screen, not a law. If a repair costs more than about half the price of a comparable new appliance, and the appliance is past half of its expected life, replacement is often the better choice. If the repair costs far less than half, and the appliance still has years of life left, repair is often the better choice.
| Appliance | Typical lifetime |
|---|---|
| Dishwasher | 10 years |
| Washer | 11 years |
| Dryer | 14 years |
| Refrigerator | 15 years |
| Gas oven | 15 years |
| Electric stove | 15 years |
| Freezer | 15 years |
These are general figures, not a promise for any single appliance. Ask the technician for an honest view during the diagnosis. If replacement is the better choice, we will say so.
Read the full guide: Appliance repair or replace: how to decide
Service Area: All of Staten Island
We serve all of Staten Island, NY, in all 14 ZIP codes: 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10311, 10312, 10313, and 10314. Areas outside Staten Island, including nearby parts of New Jersey and Brooklyn, are not listed here.
North Shore: 10301, St. George and Tompkinsville; 10302, Port Richmond; 10303, Mariners Harbor; 10304, Stapleton and Clifton; 10310, West Brighton and Silver Lake.
Mid-Island: 10311, Travis and Bloomfield; 10313; 10314, Castleton Corners, Westerleigh, Graniteville, New Springville, and Willowbrook.
East Shore: 10305, Dongan Hills, Midland Beach, and South Beach; 10306, New Dorp and Oakwood; 10308, Great Kills.
South Shore: 10307, Tottenville; 10309, Charleston and Rossville; 10312, Annadale, Eltingville, and Huguenot.
Local conditions affect appliances here. Homes on the East Shore, including Midland Beach and South Beach, have seen flooding, and flood water can damage control boards and drain parts in basement laundry rooms. Older homes often have tight refrigerator ventilation and long dryer vent runs. New York City water is soft, at 1.8 grains per gallon, not hard.
See the full list: Service areas
A Real Local Company
Staten Island Appliance Repair is a mobile appliance repair service in Staten Island. We come to your home. There is no storefront to visit. The business address is 205 Ridgecrest Ave, Staten Island, NY 10312.
Many appliance repair listings online are not local companies at all. Some are lead generation sites or dispatch services. They take your call, pass the job to a different company, and take a fee for the referral.
A real local company can tell you its service area by ZIP code, explain its pricing process before you book, and give you a written estimate before work starts. A middleman often cannot answer those questions, because it does not do the repair itself.
New York City requires a licence for appliance repair work. The licence was renamed on August 31, 2026, from the DCWP Electronic and Home Appliance Service Dealer licence to the DCWP Electronics licence. You can check whether a business holds a licence on the City of New York check licence page at nyc.gov, by business name or licence number. No licence is claimed for this business on this page. This business does not hold a licence.
Frequently Asked Questions
How much does appliance repair cost in Staten Island?
The total cost depends on the appliance, the fault, and the part needed. The process is fixed: diagnosis first, then a written estimate with the exact price, then your approval before any work starts.
What is the diagnostic fee, and is it credited toward the repair?
The diagnostic fee covers the visit, the inspection, and finding the cause. The fee is $80 for standard brands and $95 for elite and premium brands. Whether it is credited is stated on your written estimate.
Can you come today, and do you work weekends?
Availability depends on the day and the current schedule. A visit may be available on the day you call, and it may not. We do not promise a visit on a specific day until a time is confirmed with you.
What happens if a part must be ordered?
The technician will tell you during the diagnosis. The written estimate will state the part, the price, and the return visit. The part is ordered only after you approve the estimate.
What if my appliance cannot be fixed?
The technician will explain why. You will not be charged for a repair that was not done. The diagnostic fee still applies, because the visit and diagnosis were completed.
What warranty do you offer on a repair?
Warranty terms are a 90-day parts and labor warranty. Ask for the warranty terms in writing on your estimate before you approve the repair.
Do you serve my ZIP code?
We serve all 14 Staten Island ZIP codes: 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10311, 10312, 10313, and 10314.
What areas of Staten Island do you cover?
All of Staten Island, grouped as North Shore, Mid-Island, East Shore, and South Shore. The full neighbourhood list is in the Service Area section above and on the Service areas page.
I rent my home. Who pays for the repair, me or my landlord?
It depends on your lease and on who owns the appliance. In many rentals, the landlord owns the appliance and is responsible for its repair. Check your lease first.
I smell gas near my oven. What should I do?
Stop using the appliance. Do not flip switches, do not light matches, and do not try to find the leak yourself. Leave your home if the smell is strong. Call your gas utility emergency line or 911 from outside.
How do I book a repair?
Call us or use the booking form at the top of this page. Give the appliance, your ZIP code, a short description of the problem, and your preferred time.
What information should I have ready when I book?
Have the appliance type, the symptom, and your ZIP code ready. If you can find them, add the brand, the model number, and any error code on the display.
Do you repair my brand?
Brand coverage is not confirmed on this page, so we do not publish a brand list. Tell us the brand and model when you book, and we will confirm whether your appliance can be serviced.
How long does a repair take?
Many common repairs are completed on the first visit, when the part is already on the truck. Some take longer because a part must be ordered. The technician will give you a clearer time frame after the diagnosis.
Book Your Appliance Repair in Staten Island
Call us or book online with your appliance, ZIP code, problem, and preferred time. You get a diagnosis, a written estimate, and the exact price to approve before any work starts.